Christian Louboutin Introduction
For a total of 30 contact hours, Christian Louboutin staff take classes lead by our native English speaking head teacher – Mr Joe. His goal is not only to teach the staff to communicate using professional English, but also to educate and strengthen their knowledge of Western standard customer service skills.
Head Teacher – Mr Joe

Basic Teacher Profile
Video Testimonial
Course Overview
Course Objectives
- differentiate between formal and informal English.
- greet customers and quickly understand needs.
- improve their writing for internal company communications.
- handle customer complaints efficiently and professionally.
- understand English speakers from a variety of countries.
- communicate with customers via e-mail and telephone.
Outcome
- Providing a fun and immersive environment.
- Providing only real-world English, instead of formulas and theories his students will never use.
- Providing a confidence-building atmosphere based on conversation and real examples.
- Instructive games that stimulate real learning, rather than dry text-book teaching.
Official Client Satisfaction Score
An Interview with Mr Joe
Christian Louboutin are really at the top of the game when it comes to retail fashion. Not only do they stock some of the most progressive and famous designers but they run regular shows that boast special guests like Victoria Beckam. For me the most impressive thing about the company is the staff; what an amazing group of people. Very knowledgeable about the product they sell and very keen to learn.
Ah that’s where experience comes in. I have been teaching business English for about 10 years and the key to knowing how to approach a company is knowing how to interest the staff so that you bring out their best.
There’s no point teaching formulas and grammatical functions they are never going to use and which will only confuse them. Confused students are unconfident students and unconfident students will never use what they have been taught. We further address this situation by giving them real-world English in an immersive environment that is both supportive and fun. With a company like Christian Louboutin it was obvious that their primary need was focused on staff-customer communications. What would be the point in teaching them academic essay writing?
Oh absolutely! When you see the staff coming to class on their days off, not because they are being forced to but because they want to, you know you must be doing something right.
Vision and passion! They would be the first words that come to mind. You cannot really compare English Today to other training providers. I mean this company ensures all of its teachers eat and breathe English.
Is your company ready for the difference?
- Custom designed materials made specifically for your company.
- Real-world application, not just theories your staff will never use.
- Hand picked, entertaining and passionate English teachers.
- Immersive classroom environments where the students are the stars.
- Progress you can see and hear.